OVERVIEW : Computer support specialists offer help in solving issues related to computers and help in maintaining the computer systems and networks in the organization they work. They basically help in solving the daily problems of lay persons who are using computers and help them tide over their issues by offering their services through phone, chat or email.
JOB DESCRIPTION : Computer support specialists help people and organizations extensively using computers in various difficulties and usability issues. They are also known as technical support specialists and assist the information technology (IT) employees within their organization. Other support specialists, known as help desk technicians, assist non IT users who are facing computer problems.
DEGREES OFFERED : Associate's Degrees in computer-related field
Bachelor's Degrees in computer science, computer engineering or information systems
According to U.S. Bureau of Labor Statistics, employment of computer support specialists is expected to grow 18 percent during the period 2010 to 2020, about as fast as the average for all occupations.
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